Professional HVAC Company in Tucson

These guys were great and I highly recommend them. If you have a few extra minutes, I have detailed my experience below. My A/C stopped working and a friend... read more recommended these guys. They came out pretty quickly, refilled my refrigerant and told me that my 30 year old unit will probably need to be replaced soon but did not pressure me. I had to call them out again a few weeks later because the fan motor stopped working (as they told me would probably happen). I bought a new motor so I could have my A/C back right away and asked to be put in touch with someone that could talk to me about new units. They gave me a good price and deducted the cost of the motor they had just put in the old unit. I ended up needing a power upgrade (from 100 to 200 amps) to upgrade from a 3 ton to a 4 ton unit which took a few weeks but they still honored the original quote. Robert referred me to an electrician to help me through that process and he also ended up being a real pleasure to work with. The install was quick and clean. Everyone I interacted with, Manny, Rey, and Robert were a pleasure to work with. The city inspector came out a few days later and commented that they did a very nice job. Robert also handled all of the city permits, paperwork, and scheduling the inspection. He even mailed in all of my extended warranty paperwork for me.

Just had our ac replaced by ultra. They were great to work with. Professional installers. The ratings and reviews don't lie

I came across Ultra Air's service special while looking online for a business certified to perform an AC maintenance check as required by warranty. Lissette was easy to talk... read more to, answered all my questions, and scheduled my appointment in a flash. This was followed up with a text reminder of my appointment info. Nice! Anthony performed the service, arriving on time and calling ahead as promised. He wore a facemask and shoe coverings. He was friendly and polite. He seemed very knowledgeable and thorough and not rushed. He explained what he was doing as he went along. Our unit is relatively new, so thankfully no repairs were necessary. He listed a few recommendations based on his inspection, but thankfully did not subject us to any high pressure sales tactics. He also provided flyers and briefly explained their service plan offers. I am always impressed when employees speak highly of the company they work for, and Anthony expressed pride in working for Ultra Air and the standards they set and training they provide. Their customer service is 'spot on'. And I definitely intend to purchase one of their maintenance plans!

My AC broke down and within 30 min I had an appointment with Emmanuel. Less than 48 hours later he was at my house explaining exactly what went wrong. He... read more fixed it immediately and explained what to look/listen for when things go wrong. He also offered great advice on future maintenance of the unit as a whole! Fantastic service, will definitely request this company if anything goes wrong in the future. would recommend to my closest family and friends