TESTIMONIALS

Very impressed with the overall experience we had with Ultra. Their customer service was excellent, from the initial phone call (answered by a REAL person at 8 am on a Monday) to the attentiveness of everyone we encountered over the phone. We had a broken compressor and Manny came out the next day to fix it. He was real with his diagnostic visit, made suggestions for possible future problems and did a great job repairing our A/C unit. We will definitely be returning customers! I will recommend Ultra to my friends and family.

Omar was fabulous as he did our annual inspection, he explained everything to us and answered all of our questions. He taped some things for us, changed our filter. Explained to us which filters we should be buying and alerted us of an upcoming maintenance issue. That’s not covered by our contract. He was polite, personable, and very thorough. Wish every service person that came to my homeless like this! We have used ultra air for some time now on our home and tour rentals. They are a top-notch company. Very responsive wonderful service. Highly recommend them.

I compared this company with others and found the initial sales person very helpful, educational. They were willing to negotiate price and the installation process was done very well. The installers were pleasant, eager to please and provided me with pamphlets that I requested. Very happy with this company .

David and Emmanuel were knowledgeable, prompt, courteous, professional and honest. They quickly diagnosed the problem and gave me options to solve my AC issues. I can recommend them for all your AC problems. Ultra was able to quickly respond and communicated with me every step of the way

I came across Ultra Air's service special while looking online for a business certified to perform an AC maintenance check as required by warranty. Lissette was easy to talk to, answered all my questions, and scheduled my appointment in a flash. This was followed up with a text reminder of my appointment info. Nice! Anthony performed the service, arriving on time and calling ahead as promised. He wore a facemask and shoe coverings. He was friendly and polite. He seemed very knowledgeable and thorough and not rushed. He explained what he was doing as he went along. Our unit is relatively new, so thankfully no repairs were necessary. He listed a few recommendations based on his inspection, but thankfully did not subject us to any high pressure sales tactics. He also provided flyers and briefly explained their service plan offers. I am always impressed when employees speak highly of the company they work for, and Anthony expressed pride in working for Ultra Air and the standards they set and training they provide. Their customer service is 'spot on'. And I definitely intend to purchase one of their maintenance plans!

Manny is so wonderful to work with! He showed up on time, was extremely professional and respectful and went above and beyond to get my new AC unit installed quickly! The installation was quick and very professional. Highly recommend this wonderful company!

Excellent service and response time! Emmanuel got us taken care of right away. 100% recommend.

I just had David come to our house and conduct an A/C tune up and Heating unit Check. He was efficient and very nice! David even had to get to our heating unit which was not in easy access point, without any complaints! Explained everything to me in great detail and let me know about the services they offer. Definitely will be looking forward to be working with Ultra Air again in the future.

We had a fantastic experience with Emmanuel. He was kind, professional, and incredibly informative throughout the entire process. Not only did he fix the issue efficiently, but he also went the extra mile to make sure everything was running smoothly and that we understood what had been done. It’s clear he takes pride in his work, and his attention to detail really stood out. The customer service from start to finish was excellent—I felt respected, heard, and well taken care of. I would absolutely recommend them to friends and family without hesitation.

I had an amazing experience with ultra, Omar answered all my question and explained everything to me thoroughly! Omar went above and beyond for our visit will definitely be recommending him to my neighbors

These guys are great! Second time in two or three years. Had great experience both times. This time they were called it was almost 5:00 PM. Anthony still checked out the air same evening. Had new part and repaired first thing in the morning. I have two small dogs and really appreciate the fast service, especially this time of year!

Emmanuel was a sweetie and went above and beyond.

We have contracted with Ultra Air Conditioning for several years. Twice a year they come out to service our HVAC systems. Appointments are easy to schedule and staff are professional and knowledgeable. Highly recommend.

We had a really bad experience with our home warranty company, it seemed they were in no hurry to get a repairman out to fix our unit and we were going to have to wait over a week without ac. I have a disabled sister that lives with me and that was unacceptable. We called Ultra AC ON A HOLIDAY and they sent Anthony out right away! He found the problem, fixed it and was out the door in a half hour! 5 stars isn’t enough for the great service we received and I will definitely be using Ultra ac again. In fact I will also leave a review on Next door neighborhood as well. Thank you so very much!

Manny has been my AC technician for two years. I selected this company when my AC went down in 2015. His knowledge skills and ability make him an excellent choice to service my AC they came out the same day when other companies said I am too busy. Ultra air did not charge any extra for the emergency. I highly recommend them and Manny to anyone who needs service. They won over my business for life.

Emmanuel was Amazing! Came out have me all the details of the unit, didn’t push anything that wasn’t needed! 10/10 would recommend!

Ultra Air was fast, courteous, efficient and honest! Anthony told me what was going on every step of the way and their prices are much more reasonable then the competition! He quickly diagnosed the problem, went and picked up the new part and got it installed correctly. It's great to have cold air running again in the middle of summer! Thanks Ultra Air!

Bottom line every aspect of service from Ultra A/C was fantastic! Highly Recommend. The operator who I spoke to on the phone was professional and courteous, they were able to schedule me quickly and were very flexible to my schedule. The technician called me in the morning and let me know when I should expect him and stated he would call me 30 min before he was heading to my home. When Manny arrived he was beyond helpful and patient in answering all my questions. I highly recommend Ultra for your AC needs and would not hesitate to call them for any future service.

I can't say enough wonderful things about this company. Everyone from the receptionist to the service tech (Emmanuel) was kind, professional and extremely helpful. I was able to quickly schedule an appointment. Service was done quickly and the company was transparent and reasonable with their prices. Highly recommended. This will be the only HVAC company I ever use!

AC went out today (105 degrees) and after finding paperwork from previous owner showing system 5 1/2 years old installed by Ultra Air I called them for help. Had Emmanuel R. (Manny) here within 3 hours. Friendly, courteous, Very knowledgeable, competent & efficient. (And Covid-19 compliant). Traced problem to a bad capacitor and replaced it immediately. Parts needed were on his truck. Fair & affordable. 2 thumbs up, a 5 star company. We also signed up for a twice a year maintenance program. With the heat and dust out here definitely recommended. Thanks again!

I recently had an HVAC unit replaced and the installation team, Robert, Angel, and Victor, did an outstanding job! They devoted ample time to ensure a thorough installation, and even went the extra mile to really clean up the area afterwards. I highly recommend their services to anyone seeking HVAC replacement. Additionally, they were friendly and pleasant to work with.

I had immediate attention, all matters were handled in a timely and professional matter. My experience was non stressful and I absolutely love my new unit. I would refer this company 7 days a week. I appreciate their kindness and professionalism. This Job and its entirety “👍 well done.”

After fighting with my home warranty and another AC company for over a week trying to get my unit fixed, Anthony came out and was able to fix the other company’s work and get the unit running in less than a couple of hours. Thank you so much! The staff was so understanding and helpful when I booked. They even checked in to be sure we had a small temporary cooling unit we could use in the meantime. I appreciated the clear and easy communication - Ultra Air does great work!!!

Customer service at Ultra Air-conditioning is excellent, had my unit up and running in a few hours. Adrian was very professional and thorough, quickly diagnosed and repaired the problem. I highly recommend Ultra Air.

Emanuel was very kind and Technical. He explained everything he was doing and his suggestions on how to keep up the maintenance on my AC unit was very helpful. I gladly give my business to this company! Thank you Ultra Air Conditioning for having very knowledgable Service Technicians.

They were great! On time. Very fast. They take a lot of pride in their work. Very impressed.

Love the service I get. Friendly. Knowledgeable and answers all of my questions. Omar is terrific!

I am very pleased first off the customer service was excellent i was calling ac companies all morning and no company had any available appointments and Selena helped me with getting prompt service over the phone and Anthony was professional courteous and explained everything in detail. Explained all my options and we agreed to have Anthony repair the unit. I am very impressed by your company the customer service was wonderful. Selena thank you for your promptness and your empathy and understanding. Anthony thank you for the work you did and all your patience. Ultra you are a awesome company and i wont hesitate to calll you first when a problem with my ac unit occurs again. Thanks your new customer Paul.

From the woman who scheduled my appointment, to the gentleman (Anthony) who came out to diagnose the problem, to the two (brothers) who came to install of my new AC, I was totally impressed with Ultra! They were all friendly, prompt, respectful, and trustworthy! And I feel like I got a really fair price on my unit (below the AZ average). This company obviously cares about its customers, it was evident by the way they presented themselves and interacted with me. Anthony was so pleasant and informative; he took the time to answer all my questions, and he even walked me though everything he did to diagnose the problem I had with my AC unit. AND instead of having to rent a hotel room, Ultra gave us a cooling unit that kept it comfortable enough to stay (sleep) in our house while we waited for the new AC to be installed. Great company! The owner(s) should be proud of the people who represent the name. Thanks to everyone for a great customer service experience, which is sometimes hard to find.

Emmanuel was such a pleasure to work with. Our AC went out and he was at my house same day to assess. AC needed replacement and he was able to give me the best price and connect me with a lender that his company works with. It was easy and we had our new system installed prior to the 110+ days in June. My electric bill even went down with the hi efficiency system. I highly recommend. Fast, dependable, polite and real, no gimmicks!

Emmanuel was on time, called when he was on the way, friendly, very thorough! He explained everything he did.

The Technicians at Ultra Air were Fantastic. They just installed a New Air Conditioning and Heating Unit for us and their Technician Angel went Above and Beyond to make sure everything was 100% up to our expectations. I would Highly Recommend that you call Ultra Air Conditioning.

Angel, Anthony and Rey did a great job on our new A/C installation and troubleshooting of our secondary unit. They were professional and did an excellent job communicating the status and process for the installation.

Had to have 2 brand new air conditioning units installed and cant say enough about the installers Robert and Angel they was very professional and very knowledgeable and very friendly.They did an outstanding job installing the units.we are extremely happy with Robert and Angel and the work they did.I will only use ULTRA AIR CONDITIONING to do any air conditioning work definitely a 5 star company

My AC was not functioning correctly and barley putting out and cold air this morning. Called this company after calling multiple other companies in town. The were not only the cheapest but also the quickest to respond and send someone out (same day). The representative Aaron checked out my AC on the roof and identified some filters that were extremely dirty and were causing my problem and more than likely stressing my capacitor. I have had other companies come out in previous years and they did not let me know about these filters. Exceptional service and I will be calling them for all my HVAC needs in the future.

David was very professional and gave great info on my unit and how to maintain proper maintenance. He gave info on ultra air conditioning services but was never pushy. He took his time and answered my questions that I had. I would definitely request him again.

Angel and Rey were amazing! Everyone was so great to work with. So courteous, friendly, thoughtful and professional! They had a great work ethic, were super punctual. We got a great unit and the house feels so nice and toasty now! They did great work and they really went the extra mile for us! I would highly recommend Ultra to anyone who asked!

Anthony was very knowledgeable and kind. He told us exactly what was wrong with our unit and the price to fix. He offered us a maintenance plan for future repairs and in doing so offerd us a discount off of our repairs for today. Me and my fiance don't know a lot about AC units so it Was nice that he was able to explain everything and it was a good price for the reapirs. I Recommend them. They are a growing company but more people should really know about their great work.

Manny was fabulous to work with. He answered every question we had and explained everything upon installation. Rey and his crew Were efficient, professional, courteous, and made sure every step was explained to us. We will definitely recommend Ultra Air!

Just had our ac replaced by ultra. They were great to work with. Professional installers. The ratings and reviews don't lie

My AC broke down and within 30 min I had an appointment with Emmanuel. Less than 48 hours later he was at my house explaining exactly what went wrong. He fixed it immediately and explained what to look/listen for when things go wrong. He also offered great advice on future maintenance of the unit as a whole! Fantastic service, will definitely request this company if anything goes wrong in the future. would recommend to my closest family and friends

The team at Ultra Air are professional, responsive and very easy to work with. They worked hard to find out what was wrong with our unit, followed up with the manufacturer, fixed and ultimately replaced our unit under warranty. Perseverance, kindness and amazing customer service are what make them the best!!

The technician was super informative, explained things so that I understood them and was just a very pleasant. Got here super fast in the middle of the busy summer! Overall great experience. Have already recommended to one of my neighbors.

Ultra Air replace two A/C units for us a few years ago, and we've had a maintenance package since. Their expertise, professionalism, and responsiveness have always been fantastic. We just had Manny doing our spring/summer maintenance, and having him at the house was a fantastic experience. He was professional and engaging, and he did a great job cleaning and servicing our units.

Anthony was a great technician. He was very thorough. Showed us exactly what he was looking at and explained so we could understand what he was seeing. He went the extra step to help us know where we stand. Id recommend ultra air conditioning based on their employee who serviced our home.

Emmanuel Fid a great job working on my air conditioner. He answered all of our questions thoroughly and helped us make the unit more efficient. He was very friendly and professional, and my experience was extremely positive. I definitely recommend Ultra Air Conditioning

Ultra was awesome! They went above and beyond in the install. The Techs knew what they were doing and did it right. That is such a rarity these days when people care about the work they do. I would recommend Ultra to any one. We got estimates from a lot of companies and chose Ultra in the end and so glad we did. Everyone at the company has been a pleasure. Thanks Ultra air conditioning for the great install and service.

So happy this company could come and service my AC on the same day that I called for an appointment. Anthony was professional and explained what the problem was in terms I could understand. He was quick to diagnose the problem and could fix it right away. He did not try to sell me anything other than the parts and labor that he did that day. I would recommend this company to family and friends and will not hesitate to use them for future AC needs.

I purchased an A/C unit in October of 2019. Unfortunately the compressor failed. Adrian was tasked with installing the new compressor. Although it took a week for the unit to arrive, he did a fantastic and professional installation under extremely hot conditions. He provided a complete explanation of all work done with photos.

Emanuel knew immediately what was going on with our air conditioner and was able to fix it quickly. He is honest, knowledgeable, and we always appreciate seeing his name as the person coming out.